FAQs

 
  • We are a small independent business and currently do not hold much stock in the warehouse. Usual delivery time is 3-5 business days from the date order was placed. In busier periods (i.e. pre Christmas) please allow up to 10 days for manufacturing and up to 12 days for processing and delivery.

  • Yes. If you have a specific enquiry, that requires chat to a real human being, please contact us via the contact form and we will call you back. Phone number is not displayed to avoid spam and nuisance calls especially outside of office hours.

  • All prints are done on a great photographic paper to high standard. Each product has got print base details and type of print in the description. In case of any issues please contact us.

  • Standard return policy is 14 days from purchase date, subject to products being unused, not modified and with the original packaging. If you are unsatisfied with the product please contact us via the contact page and we will take it from there.

  • Yes! Folga Ltd is a company registered in 2008 in the UK and has been operating ever since.

  • Folga Ltd is VAT registered in the UK under GB208891093 and all services come with VAT invoice or receipt as required.

  • Currently we only sell in the UK with plans to expand to EU zone soonTM!

    If you would like to order outside of the UK now please contact us and we might be able to help!